Help
Publishing help
Something not working with your AI-built site? Find your situation below — each one has a plain-language answer and, where it helps, a prompt you can hand straight to your AI.
Getting it online
4 answers
Fix “missing index.html” in your AI-built website
Upload failed because there's no index.
I published a new version but still see the old website
Seeing the old site after publishing an update is almost always your browser showing a cached copy.
My website is too large to publish — how do I shrink it?
If your site is over the size limit, it's nearly always images or videos.
My ZIP file won't publish (or the site comes up empty)
A ZIP that won't publish, or publishes to an empty site, almost always has index.
When something looks broken online
8 answers
Why your AI-built website isn't working online
If your AI-built website works on your computer but breaks once it's online, the cause is almost always one of five things — file paths, a missing homepage, missing files, a feature that needs a server, or a browser showing an old copy.
How to fix your website's file paths (absolute vs relative)
Most "works locally, not online" problems come down to file paths.
My website has no styling online (CSS not loading)
A page that shows up as plain, unstyled text online means the browser couldn't load your CSS file.
My website's custom fonts aren't loading online
Custom fonts that fall back to a default online usually mean the font file wasn't included, the @font-face path is wrong, or the font is loaded from a source that only worked on your computer.
My website's images aren't loading after publishing
Images that don't show up online are almost always one of three things: the image file wasn't included in the upload, the page points at it with the wrong path, or the file name's capitalization doesn't match.
My website's links are broken (or subpages 404) after publishing
Broken links and "page not found" errors on your other pages come from links that point at the wrong file name, the wrong capitalization, or a file that isn't included.
My published website shows code instead of the page
If your site shows raw HTML code as text instead of a rendered page, the file almost certainly isn't a proper .
My website works on my computer but not online
A site that works when you open it on your computer but breaks online is almost always using paths that only exist on your machine.
After it's live
2 answers
JavaScript works locally but not on my published website
Browser JavaScript that runs locally but not online is usually a path or file problem — the .
My website needs a server or a database — can I still publish it?
If your website needs a server, a database, logins, or server-side code, a static host can publish the pages but can't run those features — and no static host can.